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Your voice helps shape Fawry's future!
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Our goal as Fawry Research team
Developing Fawry services based on the feedback of our current and potential customers. So we are building a database of interested customers to invite them to research activities.
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To understand their needs
in Fintech so we can fulfill these needs efficiently through our services.
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To know their feedback in early stages
to help us enhance our products and services in their initial stages.
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What's in it for you?
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Your voice matters to us
Your feedback will help us build convenient Fawry services for everyone.
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Get a thank you gift
After participating, you may receive a gift in appreciation of your time.
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Participation is flexible & easy
You can participate remotely or in person, if the study allows both. It's totally up to you.
What are the forms of participation?
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Talk to a member from Fawry
to listen to your opinions over a voice or video call, or in person.
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Try out new services
and sharing your screen to show us how you use one of our products, or to test a new or existing feature.
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Answer a survey
that we share with you to get your opinion about a service or idea.
Privacy first! Your info is safe and secure
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We will contact you from myfawry's verified WhatsApp account or through Fawry customer care.
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We never share your data with third parties.
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We never ask about any confidential or personal information at any stage of the research study.
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How to participate?
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Fill out the form
Tell us about yourself, your interests, and your product habits. Even if you're not an existing customer.
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We may contact you
If you are a target audience for one of our studies. We will contact you from myfawry's verified Whatsapp account or through our customer care.
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Get a thank you gift
After completing the study, participants may get a thank you gift to appreciate their time.
Fill out the form
Frequently asked questions
  • Everyone is welcome to join, whether you're already a Fawry customer or new to Fawry.
  • Our selection is based on the requirements of each research. We connect with participants that match our target segment.
  • We're so glad you're interested!
    We're constantly do research activities, and once you match the target segment of any of our studies, we will get in touch.
  • You can participate in many types of activities:
    - Fill out a quick survey.
    - Try new exclusive app features.
    - Join an audio or video call to give us your feedback on Fawry services.
    - Join a group discussion at our office.
    - Or some other activities.
  • While a thank you gift isn't guaranteed for each study, we will inform you beforehand if a gift is offered.
    The gift could be a gift card from a popular retailer or a code you can use to cash out your gift at any Fawry Plus branch.
  • Once you finish your participation, you'll receive your gift in 1 to 5 working days. However, we will do our best to send it to you as soon as possible.
  • You can opt out anytime through this link
  • We take your security seriously, so we only contact you through trusted channels:
    - A verified WhatsApp account with a green tick.
    - One of our customer care numbers.
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